Refund Policy

RETURNS: Enjoy 30 day return and money back guarantee

Terms & Conditions:

  • You will be fully refunded minus a $29.95 restocking fee.
  • Return shipping costs should be covered by the customer seeking the refund;
  • To become eligible for the refund you must return the products in original packaging, with manufacturer labels, usage instructions, and the original packing slip.

Instructions:

  • Please send an e-mail to luvee.business@gmail.com not later than 14 days from the date you receive the products.
  • Please share the reason of why you want to file for the refund. We seek your feedback;
  • You will receive a return shipping address and further instructions by e-mail within 3 business days after your inquiry;
  • Ship the the products to one of the addresses received in the e-mail;
  • The refund will be wired back to the original method of payment within 5 working days after we receive the return.

Given the personal nature, the returned products will be disposed and not resold. So, every time you buy a Luvee product, you buy a completely new never used before item.

Frequently Asked Questions

To check the status of your order, simply click on the "Track My Order" link and enter the tracking number provided in the confirmation email you received after placing your order. This will give you real-time updates on your shipment’s progress.

Yes, we offer a 30-day return and money-back guarantee for your convenience. You can find all the information on how to return a package on our Refund Policy page.

We accept all major credit cards, including Visa and Mastercard, as well as PayPal, Apple Pay, and Google Pay.

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